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** WH UPDATE EMAIL WOES, PLEASE READ - ESP. HOTMAIL USERS **

PostPosted: 27th May 08, 20:24
by kriscoverdale
Re: The Earth Vs presale email.

kriscoverdale wrote:It did (or was intended to) Looks like it went out to the majority of people, but that a number didn't receive the message. It looks like this mail out has uncovered a problem with the mailing software we're using. It hasn't been apparent til now, as normally we don't get such clear feedback on who is and isn't receiving messages.

I'll be investigating now the people who haven't received the message to see if there is any link between them as to why they don't get the same message. Could be based on position in the list of subscribers, a particular ISP banning the IP address of our hosting company, etc.


Interesting. Everyone who has messaged me about not getting the mailout has a hotmail account. Don't all shout at once, but did anyone with a hotmail account receive the message?

Thanks
Kris

PostPosted: 27th May 08, 21:56
by colzo666
I'm on hotmail, got nothing.

PostPosted: 29th May 08, 10:14
by Radish
colzo666 wrote:I'm on hotmail, got nothing.

Same here.

PostPosted: 29th May 08, 10:47
by lob
Likewise

PostPosted: 29th May 08, 16:18
by Sarc
I didnt get it either (and Ive not been getting it for a long time fnarr fnarr :twisted: ), the first thing I knew about it being official even though I get the myspazz bulletins was when Mr Ean mailed me and told me.
I got no idea if my ticket has arrived yet as I'm not home for another five weeks, I'll be rather annoyed if its not there waiting for me when i get home.

PostPosted: 29th May 08, 19:39
by spoon_of_grimbo
Radish wrote:
colzo666 wrote:I'm on hotmail, got nothing.

Same here.


ditto

PostPosted: 29th May 08, 21:31
by SiN1758
Likewise

PostPosted: 30th May 08, 05:12
by JSayonara
see above

PostPosted: 30th May 08, 14:19
by chorleydave
yes to hotmail,
no to receiving email

!

PostPosted: 30th May 08, 15:48
by TonyS
i'm on hotmail and didnt get it

its a good job that vickyp keeps me in the know

PostPosted: 30th May 08, 19:35
by vickyp
TonyS wrote:its a good job that vickyp keeps me in the know


You're welcome mate :D
Do you know if you can make it to Download yet?

PostPosted: 31st May 08, 09:06
by macc lad
i'm not on hotmail but i didnt recieve anything either

PostPosted: 31st May 08, 13:22
by blackdeathcrew
Yep, same here - I use hotmail, and didnt get anything either

PostPosted: 31st May 08, 16:12
by Robdj
Yeah I'm on hotmail and didn't get it - really gutted that its too late to get standing tickets for the gig now :cry:
I didn't know about it till just came to look on the site just now

PostPosted: 1st Jun 08, 02:31
by Cwej
hotmail and dint get it